Aadhaar is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) to residents of India, serving as a proof of identity and address for various government and private services. Upon applying for an Aadhaar Card, the processing period may extend up to three months. To know more about how to apply for Aadhaar card, CLICK HERE. However, in some cases individuals may have not received Aadhaar it within the specified timeframe.

If you haven’t received your Aadhaar card at your residence, you now have the choice to acquire it through both online and offline. Before proceeding, ensure that your Aadhaar has been created. To verify this, you can check the status of your Aadhaar card, CLICK HERE. Many citizens have reported not receiving their Aadhaar cards despite applying. Delays could be due to printing backlog, technical issues, or transit problems due to which it might take up to 3 months to arrive. If the online status shows the card is dispatched, you can still avail Aadhaar benefits even if not received.

REASONS FOR DELAY IN RECEIVING AADHAAR CARD:

1. Verification Process: The Aadhaar card issuance involves a verification process to confirm the applicant’s identity and details. Any discrepancies or issues during verification can cause delays.

2. High Application Volume: Due to the widespread use of Aadhaar as an identification document, there may be a large number of applications being processed simultaneously, leading to delays.

3. Incomplete Information: Delays can occur if the application form is not filled out accurately or if essential documents are missing, requiring authorities to seek additional information.

4. Postal Delays: After the Aadhaar card is generated, it is sent via the postal system, and delays in postal services can result in delays in receiving the card.

5. Technical Problems: Technical glitches in the Aadhaar enrollment or card generation system can also contribute to delays.

6. Geographic Factors: The time taken for the Aadhaar card to reach the applicant’s address may vary based on their location and the distance from the Aadhaar card processing center.

7. Update Requests: If an applicant has requested updates or corrections to their Aadhaar details, processing these changes may extend the waiting period.

WHAT TO DO IF YOU HAVE NOT RECEIVED AADHAAR CARD:

1. Verify Aadhaar Card Status: Firstly, check the status of your Aadhaar card online using the enrolment number (EID) or Aadhaar number (UID) and the enrolment date/time on the official UIDAI website.

2. Wait for the Specified Time: Please be patient as it may take up to 3 months for the Aadhaar card to be delivered, especially during peak periods.

3. Contact UIDAI Helpline: If it has been more than 3 months, you can contact the UIDAI helpline at 1947 (toll-free) or email help@uidai.gov.in to inquire about your Aadhaar card status.

4. Visit Aadhaar Enrolment Center: If the online status shows that your Aadhaar card has been generated and dispatched, but you haven’t received it, visit the nearest Aadhaar enrolment center with your enrolment details for further assistance.

5. Consider Re-Applying: If necessary, you may consider re-applying for Aadhaar with all the required documents and details, especially if there were errors or issues with your initial application.

6. Utilize Aadhaar Status for Benefits: Even if you haven’t received the physical card yet, you can still avail benefits under the Aadhaar program if the online status indicates that your Aadhaar card has been generated and dispatched.

Ensure you keep all relevant enrolment documents safe and follow up on your Aadhaar card’s status diligently.

HOW TO TRACK DELIVERY PROGRESS OF AADHAAR CARD:

1. Visit the official UIDAI website: Go to the Unique Identification Authority of India (UIDAI) website at https://uidai.gov.in/.

2. Click on “Check Aadhaar Status”: On the UIDAI homepage, navigate to the “My Aadhaar” section and select the “Check Aadhaar Status” option.

3. Enter Enrollment ID (EID) or Aadhaar Number (UID): On the Aadhaar Status page, input your 14-digit Enrollment ID (EID) along with the 14-digit date and time stamp mentioned on your acknowledgment slip. Alternatively, if you already possess an Aadhaar number, you can use the 12-digit UID instead of the EID.

4. Provide the Security Code: Fill in the security code (captcha) shown on the screen.

5. Click on “Check Status”: After providing the necessary information, click the “Check Status” button.

6. View Aadhaar Card Status: The website will present the current status of your Aadhaar card. If your Aadhaar card has been generated and dispatched, it will indicate the delivery status.

CUSTOMER SUPPORT DETAILS:

UIDAI Toll-Free Helpline Number: 1947

Email: help@uidai.gov.in

Postal Address:

• Unique Identification Authority of India (UIDAI)
• Government of India (GoI)
• Bangla Sahib Road,
• Behind Kali Mandir,
• Gole Market,
• New Delhi – 110001
• India

Note: Details might be subject to change, so it’s always best to verify the current customer support information on the official UIDAI website or through reliable sources before reaching out for assistance.

FREQUENTLY ASKED QUESTIONS:

Q: Can I download my Aadhaar online if I haven’t received the physical card?

A: Yes, you can download your e-Aadhaar online from the UIDAI website. Visit the UIDAI website and select the “Download Aadhaar” option.

Q: What should I do if the address mentioned in my Aadhaar application is incorrect or outdated?

A: You must update it by visiting the nearest Aadhaar enrolment center. Provide the necessary proof documents for address correction/update.

Q: I have contacted the UIDAI helpline regarding my Aadhaar card not received issue, but I haven’t received a satisfactory response. What should I do next?

A: You can contact the higher authorities or visiting the nearest Aadhaar enrolment center in person. They may provide further assistance to resolve the matter.

Q: Can I visit the nearest Aadhaar enrolment center for assistance with my Aadhaar not received problem?

A: Yes, you can visit the nearest Aadhaar enrolment center. They can help you inquire about the status and provide guidance on the next steps.

Q: Will I still be able to avail of Aadhaar-based services if I haven’t received my physical card but the status shows it has been generated and dispatched?

A: Yes, if the online status shows that your Aadhaar card has been generated and dispatched, you can still avail of Aadhaar-based services.

Q: Is there any fee for reissuing an Aadhaar card in case I haven’t received the original one?

A: No, there is no fee for reissuing an Aadhaar card. If you haven’t received the Aadhaar card, you can download the e-Aadhaar from the UIDAI website free of cost.